My coffeemaker has been on the fritz (where did that expression come from, btw?) so I contacted Cuisinart since it was still under warranty. They were kind enough to send me a new one and requested that I send the old one back to them. In the box the new one arrived in.
Shouldn't be a problem, right? Except the one UPS delivered looks like this:
I'm guessing there's a good chance the brand new coffeemaker they sent me is no longer operational. My old one probably works better. I'm now waiting for Cuisinart to file a damage complaint with UPS so they can pick up the squished package. In the meantime, I'm giving daily CPR to the old coffeemaker and hoping it doesn't die completely.